KVKK Privacy Notice

This notice is issued under article 10 of the Turkish Personal Data Protection Law no. 6698 (“KVKK”) and the associated communiqué on the fulfilment of the disclosure obligation. It is a translation provided for convenience; the Turkish text governs.

Identity of the data controller

The data controller is Jovi Bilişim.

  • Address: Kızılırmak Mah. Dumlupınar Blv. NEXTLEVEL No: 3 A İç Kapı No: 11, Çankaya / Ankara
  • Email: info@jovibilisim.com
  • Phone: 0850 309 15 68

You may submit applications through these channels or the form on our Contact page.

Categories of personal data processed

Identity and contact data: the name, email address and company information you submit in the demo request form.

Customer transaction data: the content of your request and related correspondence, and the messages you send to the AI assistant.

Transaction security data: the IP address, browser information and access logs generated when you visit the site.

Purposes of processing

  • Conducting communication activities and following up requests and complaints
  • Conducting sales processes for goods and services
  • Conducting information security processes and carrying out activities in compliance with legislation
  • Planning activities aimed at improving our products and services

Your personal data is collected electronically through the forms on the site and by automated means. Processing is based on article 5/2-(c) of the KVKK (directly related to the conclusion or performance of a contract), article 5/2-(ç) (fulfilment of a legal obligation) and article 5/2-(f) (the legitimate interests of the data controller).

Transfers

Your data may be transferred to the suppliers that provide our hosting, form delivery and AI model services, only to the extent the service requires. Transfers to authorised public institutions may be made in response to requests arising from legislation.

Some of our suppliers operate servers abroad. Any transfer abroad is carried out in accordance with the conditions set out in article 9 of the KVKK.

Retention

Your personal data is retained for as long as necessary for the purpose of processing, having regard to the limitation periods prescribed by relevant legislation. At the end of that period the data is deleted, destroyed or anonymised.

Your rights under article 11 of the KVKK

By applying to the data controller you have the right to:

  • Learn whether your personal data is being processed,
  • Request information if it has been processed,
  • Learn the purpose of processing and whether the data is used in accordance with that purpose,
  • Know the third parties to whom the data is transferred, in Türkiye or abroad,
  • Request correction if the data is incomplete or inaccurate,
  • Request erasure or destruction under the conditions in article 7 of the KVKK,
  • Request that correction, erasure and destruction be notified to third parties to whom the data was transferred,
  • Object to a result reached to your detriment solely through automated analysis,
  • Claim compensation if you suffer loss due to unlawful processing.

How to apply

To exercise these rights, submit your request in accordance with the communiqué on the procedures and principles of application to the data controller. You can start your application through the form on our Contact page. Depending on its nature, your request will be concluded as soon as possible and within thirty days at the latest.

If your application is refused, if you find our response insufficient, or if we fail to respond in time, you may lodge a complaint with the Personal Data Protection Board within thirty days of learning of the response and in any event within sixty days of the date of application.